Bad Customer Service

Customer service just ignores you. I upgraded my connection and then noticed that I was being charged incorrectly. Tried to get this fixed. Cant work with an ISP who ignores you. See below: Hi,

3 weeks no response. Incredibly poor service again……. Please respond to charges issue – if no response will move my account to another ISP.

Len From: *** <***> Sent: Saturday, 21 August 2021 22:53 To: 'Sinawo Mabungela [ MTN South Africa ]' <***> Cc: 'Mel Gunning [ MTN South Africa ]' <***> Subject: RE: S*** - Fibre Upgrade

Hi,

New router installed – please advise on rate being charged issue below.

Len Berzen

From: *** <***> Sent: Wednesday, 18 August 2021 14:18 To: 'Sinawo Mabungela [ MTN South Africa ]' <***> Cc: 'Mel Gunning [ MTN South Africa ]' <***> Subject: RE: S*** - Fibre Upgrade

Hi,

Not according to your website I ask again why am I being overcharged?

SUPERSONIC - Packages

Also see: Vumatel - Browse All Packages

Len Berzen