ZJ
Zico J

1 reviews | Active since Feb 2021

22 Feb 2021, 17:59

Bad Customer care

Today i've been calling for help and i got through and was sent to customer care and the agent Sakhile answered, he didnt even listen to what i had to say after i gave him the account number he just transfered me back to technical support which was answered by another pathetic agent Nolwazi. when she is suppose to help me sort out the problems i called about instead of helping she cuts the call on me, making it my problem again so i think this is the last straw with this company. The business and some of its agents like Sakhile from Customer care and Nolwazi from technical support are totally useless they shouldn't even be working with customers if thats their attitude. Supersonic Change daai ***ken dinge

0
Replies (1)
Supersonic
Supersonic 's reply23 Feb 2021, 09:29
Official
 Hello Zico J,

We are sorry to hear that you have not received satisfactory service from us. Kindly send me a private message with your contact & account details so that I can assist.

Regards,
Joshua