TM
Thabo M
1 reviews | Active since Feb 2024
15 Feb 2024, 09:06
Bad billing
They really disappoint when it comes to service. We requested them to move my daughters account from one floor of the residence she was staying at to another in 2022 which they did and instead of updating their system and billing to reflect that, they continue to double bill her and today they sent Debt collectors on us for the other account
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Supersonic 's replyOfficial
15 Feb 2024, 09:11Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team
Supersonic 's reply15 Feb 2024, 09:11
Official
Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team