TM
Twiggy M
1 reviews | Active since May 2015
28 Aug 2022, 04:27
Bad bad service
My wifi is on and off since Sunday 21st August. I have made numerous phone calls, whatsapps and messenger appeals for some kind of help. All they do is apologize for the inconvenience. A call was logged on Wednesday for a technician to assess the wifi and today is Sunday 28th August and my wifi is still off. Your service stinks. Your agents can only apologize and should be sent on proper training.
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Replies (2)
Supersonic 's replyOfficial
28 Aug 2022, 07:22Good day.
Thank you for contacting Supersonic Fibre. Apologize for the inconvenience caused.
Kindly be advised we are making a follow up with our support engineer team, as we could ass there's a case which is been logged.
Case no: CAS-***-H6F3J4
Regards,
Supersonic Fibre.
Supersonic 's reply28 Aug 2022, 07:22
Official
Good day.
Thank you for contacting Supersonic Fibre. Apologize for the inconvenience caused.
Kindly be advised we are making a follow up with our support engineer team, as we could ass there's a case which is been logged.
Case no: CAS-***-H6F3J4
Regards,
Supersonic Fibre.
TM
Twiggy M's updateReviewer Update
28 Aug 2022, 07:44Apologies again. I do not want a follow up query. I wanna hear when this will be sorted. Preferably today
TM
Twiggy M's update28 Aug 2022, 07:44
Reviewer Update
Apologies again. I do not want a follow up query. I wanna hear when this will be sorted. Preferably today