GJVL
Gabriel Johannes Van Loggerenberg

1 reviews | Active since Aug 2019

04 Mar 2021, 13:16

Bad Bad Bad service

I have one big problem with this compony supersonic .. i ordered me R999 internet for the paid the R999 on the 26th got my router and sim card on the 3rd phone supersonic to activate is and is been 24ure now and still now internet .. and to top it all the morning of the 3rd the was a debt of R999 on my bank account . so i phoned them and ask the what's going on only response i get is sent back statements and it will take 3 to 4 working days to get the R999 back .. so called them on the 4th as the internet is still down they will have a look at it .. this is very very bad ..

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Replies (2)
GJVL
Gabriel Johannes Van Loggerenberg's update05 Mar 2021, 16:55
Reviewer Update
This supersonic is a big big joke i think rain is 10x better then this supersonic jokes ..
3day and still no internet and spend R300 of airtime to call the and still no internet my sim is not even active what a joke of a business
Supersonic
Supersonic 's reply06 Mar 2021, 09:58
Official
Good day, Gabriel.

My sincere apology for the inconvenience and frustration caused. I will be in contact with the relevant departments to get this resolved as a matter of urgency.

Kindest Regards,
Joshua