PN
Phosani N
1 reviews | Active since Apr 2023
25 Apr 2023, 03:57
Bad after sales service
Been without connection for almost 2 weeks after having paid R1k for the month. I've been following up daily, it's extremely unlikely that you will get a technical consultant over the phone and the wattsup line response time is pathetic. Essentially I'm without connection and without assistance.
It is ridiculous, steer away from them!
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Replies (2)0
Replies (2)
Supersonic 's replyOfficial
25 Apr 2023, 07:52Good day, Phosani,
On behalf of Supersonic, I sincerely apologise for the negative experience. Anything less than ensuring you receive satisfactory customer experience is altogether unacceptable.
One of our technical support agents will be in touch with you shortly.
Kind regards,
AM
On behalf of Supersonic, I sincerely apologise for the negative experience. Anything less than ensuring you receive satisfactory customer experience is altogether unacceptable.
One of our technical support agents will be in touch with you shortly.
Kind regards,
AM
Supersonic 's reply25 Apr 2023, 07:52
Official
Good day, Phosani,
On behalf of Supersonic, I sincerely apologise for the negative experience. Anything less than ensuring you receive satisfactory customer experience is altogether unacceptable.
One of our technical support agents will be in touch with you shortly.
Kind regards,
AM
On behalf of Supersonic, I sincerely apologise for the negative experience. Anything less than ensuring you receive satisfactory customer experience is altogether unacceptable.
One of our technical support agents will be in touch with you shortly.
Kind regards,
AM
PN
Phosani N's updateReviewer Update
25 Apr 2023, 18:21Thank You @AM!
A technician got in touch and I am now connected
A technician got in touch and I am now connected
PN
Phosani N's update25 Apr 2023, 18:21
Reviewer Update
Thank You @AM!
A technician got in touch and I am now connected
A technician got in touch and I am now connected