Awful customer service, disregard for customers.

Honestly one of the lengthiest and most unnecessary processes of installation I've ever had. Constant miscommunication and not enough effort on their part as a company to adhere to a standard of customer service. I have been dismissed on two occasions and told that my line was not installed by vumatel when they actually did install it and after I tried telling supersonic numerous times that the line is actually active each time I was met with some sort of excuse leading back to vumatel. After me and the technicians at vumatel took matters into our own hands the issue was finally resolved. supersonic is still pointing fingers when it is clear as day that they are the problem. Listen to customers more instead of gaslighting them, this line could have been working since last Thursday but because they refuse to actually take customers' word seriously my line only started working now, with almost zero help from them. The lady who was on my case tried her best, but supersonic as a company don't value their customers. Above that, the 5G version of my network is not recognising the assigned password and additionally when I try and login to the IP address of my router to configure it, the assigned login password doesn't work there either. 0/10. I feel bad for the lady helping me because she got the worst of it.