1 reviews | Active since Dec 2020
AWFUL! ********! *******! LIIIIIAAAARS!!!!!!!!
AWFUL! ********! *******! I have never ever seen a company that **** more than Supersonic. There is no way to cancel my account because they close all tickets I open with them without talking to me. If I call them, it is not possible for them to transfer me to a cancellation department, and often they say it is not possible for them to transfer me to a manager. So they continue to charge me for a service they are not providing. I will end up having to cancel my card in order to end service with them. RIDICULOUS!
I have left my phone number for them to return calls more than 5 times, and I have never heard back from them. I have had a dozen "tickets" placed to get my service checked, and they always close them without ever speaking to me, and they claim that everything is good on their end. I have never once had a Supersonic technician come and actually look.
I would honestly not be surprised to discover that some idiot put together a website, organized a few people to answer phones, and then charged for a service that doesn't really exist.
You have been forewarned. Do not sign up with Supersonic or you will certainly regret it. Hopefully the law catches up with them soon, because I'm sure there is someone who deserves to spend time in prison for this ****.
I do apologise for the unsatisfactory service that you have received. Kindly note that I have escalated your complaint and you will be contacted as soon as possible so that we can resolve this for you.
Regards,
Sandra
I do apologise for the unsatisfactory service that you have received. Kindly note that I have escalated your complaint and you will be contacted as soon as possible so that we can resolve this for you.
Regards,
Sandra
