Award for worst service ever goes to Supersonic

I am a current customer of Supersonic. It's been 2 weeks now that I am trying to get a hold of someone from Supersonic with regards to me moving premises and wanting to know what should I do.. Whether I need to cancel or if they will just connect me at my new premises.... No one seems to pick up a call always saying that they are experiencing high call volumes. The WhatsApp number is a joke. After interacting with the Bot, no one bothers to respond and then at 1am in the morning you get a response stating... Unfortunately they were not able to get to my chat today and that I must contact them the next day at 8am.... I have sent numerous emails and even have a ticket number that they say that I can check the status of my query in the Portal but that Portal doesn't work... It's under so called maintenance. Supersonic is a joke and I wish there is an easy way to cancel my contract with them.... MTN has really dropped the ball in this regard... Supersonic is worst company to deal with... It's sad that when they want your business they will call you hundred times untill you sign up and when you do.... You are forgotten.... Sometimes I question does anyone work at Supersonic