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Denielle B

1 reviews | Active since Dec 2017

28 Jul 2022, 11:28

Awaiting refund for 2 months

Been waiting for my while you wait router refund for 2 months now. This whole process has been ongoing since February. I was charged R2500 without my knowledge for the router, router has been collected and still no refund. Feels like theft.

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Replies (1)
Supersonic
Supersonic 's reply28 Jul 2022, 13:06
Official
Good day, Denielle, 
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I will doing a follow-up with our billing department and revert with feedback.
Kind regards,
AM