YB
Yaseen B
1 reviews | Active since Sept 2021
01 Sept 2021, 19:09
Avoid supersonicfibre at all costs!!!!
Supersonic have wrongfully invoiced and sent a debit order for a clawback penalty. This is despite receiving written communication of a 6 month clawback period. Furthermore, the call centre staff dropped my call after 5 mins once they could not give me a clear answer.
This is blatant *****ing and unacceptable even by South African ISP standards.
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Replies (1)Supersonic 's replyOfficial
01 Sept 2021, 20:45 Good day Yaseen.
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query.
Kind regards, Nonhlanhla
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query.
Kind regards, Nonhlanhla
Supersonic 's reply01 Sept 2021, 20:45
Official
Good day Yaseen.
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query.
Kind regards, Nonhlanhla
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query.
Kind regards, Nonhlanhla
