YB
Yaseen B

1 reviews | Active since Sept 2021

01 Sept 2021, 19:09

Avoid supersonicfibre at all costs!!!!

Supersonic have wrongfully invoiced and sent a debit order for a clawback penalty. This is despite receiving written communication of a 6 month clawback period. Furthermore, the call centre staff dropped my call after 5 mins once they could not give me a clear answer.

This is blatant *****ing and unacceptable even by South African ISP standards.

0
Replies (1)
Supersonic
Supersonic 's reply01 Sept 2021, 20:45
Official
 Good day Yaseen. 
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query. 
Kind regards, Nonhlanhla