TJ
Tariq J
1 reviews | Active since Mar 2015
16 Nov 2023, 16:31
Avoid supersonic fibre
avoid this company at all costs. Horrible service. When you cancel the service they send you a bill called a "clawback" fee and claim that its part of the terms and conditions that you agreed to. When you request a signed copy of these terms you agreed to, they cannot produce it. You then get sent a sms threatening to hand you over an external collection agency.
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Supersonic 's replyOfficial
16 Nov 2023, 16:56Y'ello, We sincerely apologize for any inconvenience you may have experienced with us. At Supersonic, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. your issue has been attended to.
Best regards,
Supersonic 's reply16 Nov 2023, 16:56
Official
Y'ello, We sincerely apologize for any inconvenience you may have experienced with us. At Supersonic, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. your issue has been attended to.
Best regards,