LK
Lee K

1 reviews | Active since Aug 2011

20 May 2024, 11:35

AVOID!!! Repeated incorrect fees and non stop debt collector calls - 3 years after cancelling my supersonic account

Worst company to deal with. I receive bills in error 3 years after cancelling my account! After daily calls from their VVM debt collector they eventually realised the bill was charged after I cancelled tmy account and reversed the charges - confirming on email that my account is settled.

A month later I I now receive a new statement with new erronous charges for my account . Absolutely ridiculous!

Do yourself a favour and avoid them at all costs

0
Replies (1)
Supersonic
Supersonic 's reply20 May 2024, 11:37
Official
Good day, Lee, 
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused. 
I have requested our billing department to assist, and I will revert with feedback as soon as possible.
Kind regards,
AM