LK
Lee K
1 reviews | Active since Aug 2011
20 May 2024, 11:35
AVOID!!! Repeated incorrect fees and non stop debt collector calls - 3 years after cancelling my supersonic account
Worst company to deal with. I receive bills in error 3 years after cancelling my account! After daily calls from their VVM debt collector they eventually realised the bill was charged after I cancelled tmy account and reversed the charges - confirming on email that my account is settled.
A month later I I now receive a new statement with new erronous charges for my account . Absolutely ridiculous!
Do yourself a favour and avoid them at all costs
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Replies (1)Supersonic 's replyOfficial
20 May 2024, 11:37Good day, Lee,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have requested our billing department to assist, and I will revert with feedback as soon as possible.
Kind regards,
AM
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have requested our billing department to assist, and I will revert with feedback as soon as possible.
Kind regards,
AM
Supersonic 's reply20 May 2024, 11:37
Official
Good day, Lee,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have requested our billing department to assist, and I will revert with feedback as soon as possible.
Kind regards,
AM
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have requested our billing department to assist, and I will revert with feedback as soon as possible.
Kind regards,
AM
