Atrocious service.

I have been waiting for supersonic to sort out my fiber line since the 02nd of January 2024. It's been a nightmare. I cancelled the initial account on the 31st of January to go to mweb only to be told supersonic has already got the line activated with Vumatel. I was then contacted by Ram to deliver the fiber router from supersonic which I got yesterday 06 February 2024 only to find its not connected to the internet. I was told by superrsonic to reapply so that i can be online again. When I called them I was told a project manager will contact me. I have been wait ting for over a month for service from this so called network. So I'm basically stuck without fiber all this time. Can someone get the darn line activated.