SW
Sheneez W

1 reviews | Active since Nov 2020

03 Jun 2024, 09:51

Atrocious Service and after service delivery

Sheneez Williams Supersonic is the worst provider. Their service delivery is poor however the after service delivery is even more dissapointing. I have been mailed a bill and raised numerous support tickets and used their whatsapp portal with no job. i have also called their call centre and no agents answer the call for hours on ends. very dissatisfied client. To date i have not been able to resolve my billing issue or speak to an employee at Supersonic

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Replies (1)
Supersonic
Supersonic 's reply03 Jun 2024, 15:08
Official
Good day, Sheneez,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have sent your query to our billing department, and I will revert with feedback as soon as possible.
Kind regards,
AM