Atrocious Customer Service.... Bad to the Core

I don't even know where to START........... for !@#$%^& sakes at least every month I'm spending almost 3 or 4 hours on calls. Then this month the debit order is this amount then next month it's a different amount. Calling to find out what is going on a a NIGHTMARE AND THEN BOOM JUST LIKE THAT SERVICES ARE DISCONNECTED. You guys are really outdoing urselves and to make matters worse I dunno if ur call centre consultants actually know *** is going on cause 3 months later and about 12 or so hours my problem still not resolved and I'm without Fibre................ well @#$%^& done