Appalling Service

One of the worst services i have received from a service provider.2 days with no internet and no resolution up to now.Have called the call centre numerous times speaking to different support people and noone has a solution..the common feedback is that we have logged a call with Vumatel and nothing happens afterwards. I signed up with Supersonic and i am the one who is meant to now make contact and follow up with Vumatel..a 3rd party in this setup..how does that even make sense Have incurred additional bills in terms of phoning the call center often and to buy data bundles so that my business can run in the mean time..Unacceptable level of service...will definitely be following through with my cancellation and move to another provider