APPALLING SERVICE

I am very frustrated with the level of NO service from your company and that I had to resort to add my frustration to Hellopeter. How can you start selling products when you don't have your house in order. You need to fix your customer self-service website and get someone who knows what they are doing to test the site. I have a 30Gb Anytime cap and my Anytime data shows 44.5043. My night data yesterday still showed 30Gb cap and whatever I apparently used during this month under the nighttime data and today they both shows 0Gb. I have spoken to your whatsapp team on this on 17 March already and well what can I say, the last word from them was...."kindly afford us some time to look into this will revert back shortly with feedback"...I would have thought shortly means a day, this is 3 days later...still waiting for them. O yes and on 17 March I got hammered with sms messages saying that I've used up 80% of my data. This happened on the 18th as well started at 00:11 (sending them every hour) and then at 08:13 received a message saying it's at 90% and then miraculously at 09:11 it went back to 80%. How do expect people to stay with your company when Afrihost and Axxess is offering the same monthly deals and better service. I also had to keep on requesting for you to send me my invoice and eventually received my March invoice 19 days late...well at least I finally got it.