Appalling Pathetic service ever

I ordered a fiber line in November 2020, around Jan 2021 I got a call from Supersonic, who sent Technicians with a power cable to date the other Technicians have not returned and I'm not connected to Fiber.

On 27 May 2021, I had the worst experience with their call center team, I was passed from one department to the next with no assistance. I'm must say the Consultant by the name Faith Makumbeni of takes the crown with rudeness and appalling service, she is the one that made me realize that I don't want to deal with Supersonic.

She basically told me since you want to speak to my manager I will not conference call to the next department. Oh what a wow , I was on hold for over an hour. Pathetic service from their consultants.