LM
Luis M
1 reviews | Active since Jul 2012
15 Jun 2022, 17:20
Appalling customer service
Hi Supersonic,
After many attempted phone calls and emails to your customer service, specifically a Mr.Boitshoko Ohitile my account has not been credited correctly and now i've received a SMS with a threat to suspend my connection. This is ridiculous and extremely frustrating. For months i have tried to no avail, i've run out of options and energy to resolve this matter. Your customer service is appalling.
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Replies (3)0
Replies (3)
Supersonic 's replyOfficial
15 Jun 2022, 17:33Good Day Luis, thank you for contacting us. Kindly send us a direct message so that we can assist your with your query. Regards Supersonic
Supersonic 's reply15 Jun 2022, 17:33
Official
Good Day Luis, thank you for contacting us. Kindly send us a direct message so that we can assist your with your query. Regards Supersonic
LM
Luis M's updateReviewer Update
15 Jun 2022, 17:35I've been emailing your customer service agent directly since January 2022. What else you want me to do?
LM
Luis M's update15 Jun 2022, 17:35
Reviewer Update
I've been emailing your customer service agent directly since January 2022. What else you want me to do?
Supersonic 's replyOfficial
15 Jun 2022, 17:51Our sincere apologies for the frustration caused. Kindly Kindly give us a moment to have a look at your account.
Supersonic 's reply15 Jun 2022, 17:51
Official
Our sincere apologies for the frustration caused. Kindly Kindly give us a moment to have a look at your account.