CZ
Christo Z
1 reviews | Active since May 2022
04 May 2022, 07:28
Appalling after sales service.
Very bad service. I was incorrectly debited. Been trying to get a refund for more a month now without any success.Spoken to 5 different people, everyone promising to get back to me and never do.Debit was loaded a month ago and has been waiting for authorization since then.Rather go with another company with better after sales service.
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Replies (2)
Supersonic 's replyOfficial
04 May 2022, 15:55Good day Christo,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have sent your case to our billing manager for approval and I will revert once it's done.
Kind regards,
AM
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have sent your case to our billing manager for approval and I will revert once it's done.
Kind regards,
AM
Supersonic 's reply04 May 2022, 15:55
Official
Good day Christo,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have sent your case to our billing manager for approval and I will revert once it's done.
Kind regards,
AM
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have sent your case to our billing manager for approval and I will revert once it's done.
Kind regards,
AM
CZ
Christo Z's updateReviewer Update
04 May 2022, 16:06Thanks AM, Much appreciated.
CZ
Christo Z's update04 May 2022, 16:06
Reviewer Update
Thanks AM, Much appreciated.