Appalled and annoyed by the service

I have been logging issues with Supersonic and they were never resolved and I decided to cancel the subscription as they were not providing the service I signed up for and they have been calling me and telling me that they are coming to collect the routers and MIND YOU THIS WAS NOT THE FIRST CONTRACT OR SERVICE I HAD SIGNED UP FOR WITH MTN/SUPERSONIC HOWEVER IT'S ALWAYS THE CASE OF THEM NOT DELIVERING AND TELLING YOU THAT YOU OWE THEM WHEREAS THEY DON'T DELIVER THE SERVICE YOU ARE SIGNED UP FOR.

Today again they call me and ask me why were the routers not collected and who was supposed to collect them? No one called me as they claim that RAM called and I was unavailable - THAT'S A LIE! The guy is still asking for the collection addresses and doesn't have all the details i have been giving them about the collection of routers and it raises questions as they have it on the system but always have to ask and you can tell that they don't keep records. After the call today I, then receive a text from a 060 number telling me that I have to pay R2499 for the router if is not collected. If they decide not to call me and inform me on time that they are coming to collect when, the time and expect me to wait until I don't know when ai I don't know then but I won't pay for anything.

Supersonic must deliver the services and stop calling us every second day with nothing and just to waste our time.