Another Unsatisfied Client

It is impossible to get through to Supersonic, having to wait in their queue for hours while my phone bill is running up. I requested a call back on numerous occasions, my last call back request was in December and to date no one has tried to call me back. Their connectivity constantly drops during the day, their response is always "Due to load shedding". Almost 10 years into load shedding Supersonic is still not in a position to be resilient. How do I get hold of a Supersonic agent to assist with answers?

I am out of contract and is on a month to month now, I am seriously considering changing service provider should I don’t hear from Supersonic soon. Any suggestions on a good rated fibre service provider in the Wynberg/Plumstead area?