AS
Antoinette S
1 reviews | Active since Jan 2023
09 Dec 2023, 04:14
Annoying once again
Supersonic, I've been sending reviews and your team have come back to me with my discount of 100percent. So for the month of December I am not charged. When I went onto my phone I am connected but without internet????? Why is this...what is going on..why am I disconnected...pls check all my reviews on hello Peter...connect me soon....Antoinette
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Replies (4)AS
Antoinette S's updateReviewer Update
09 Dec 2023, 08:45So now I sent a message on what's app..omw..they are pathetic..now they blaming openserve..I asked on my group if anyone has no internet but using openserve..they all up and running..I went back to what's app...to my surprise the person I am busy speaking to...has now disappeared...of course they don't know how to handle it....I want my internet back on now 🙄
AS
Antoinette S's update09 Dec 2023, 08:45
Reviewer Update
So now I sent a message on what's app..omw..they are pathetic..now they blaming openserve..I asked on my group if anyone has no internet but using openserve..they all up and running..I went back to what's app...to my surprise the person I am busy speaking to...has now disappeared...of course they don't know how to handle it....I want my internet back on now 🙄
Supersonic 's replyOfficial
09 Dec 2023, 09:02Good morning Antoinette, thank you for contacting Supersonic Fibre. Our sincere apologies for the frustration and inconvenience caused.
Supersonic 's reply09 Dec 2023, 09:02
Official
Good morning Antoinette, thank you for contacting Supersonic Fibre. Our sincere apologies for the frustration and inconvenience caused.
Supersonic 's replyOfficial
09 Dec 2023, 09:02We are aware of an outage impacting Openserve customers in Gauteng that may affect your services. Our engineers are working on securing a resolution. Thank you for your patience. The Supersonic Team
Supersonic 's reply09 Dec 2023, 09:02
Official
We are aware of an outage impacting Openserve customers in Gauteng that may affect your services. Our engineers are working on securing a resolution. Thank you for your patience. The Supersonic Team
AS
Antoinette S's updateReviewer Update
09 Dec 2023, 09:13I Googled to see if there is a problem..and they said there is no problem with open serve . I've asked the people in our complex who use openserve..and they all working ..how can mine be the only one off...because it's supersonic who is not working..send me proof that it's not u. .and I'll Apologize saying I was wrong..
AS
Antoinette S's update09 Dec 2023, 09:13
Reviewer Update
I Googled to see if there is a problem..and they said there is no problem with open serve . I've asked the people in our complex who use openserve..and they all working ..how can mine be the only one off...because it's supersonic who is not working..send me proof that it's not u. .and I'll Apologize saying I was wrong..