Annoyed

I have literally been on the phone with supersonic since 7 am this morning. Because today apparently after over 6 months of using their services my router is no longer compatible. It worked fine last night, so how does that change after such a short time and without notification.

After Thulani did a cold transfer to another department, the call gets cut. I can't get hold of them on their phone numbers, nor can I get hold of them via whatsapp. I need this problem sorted out today.