Angry, vey angry customer actually im beyond angry

Item: Supersonic
Rating: 3
Author: Juanita J

My internet line is off sins Sunday,its almost Sunday again and all they say is sorry we working on the problem. But month end the want to take their money. This is the 4th month now that my line is off every single month and then i need to phone about my line. And then im off for 4 to 5 days. This is really unacceptable and im beyond angry. And not paying a sent this month.

Helpful (0)

Replies (3)

Supersonic 's replyOfficial

07 Oct 2023, 15:35

Good day, Juanita,

Thank you for reaching out to Supersonic. Kindly note that we are looking into your query and we will get back to you with feedback.

Kind Regards,
Supersonic Team

Supersonic 's reply07 Oct 2023, 15:35

Official

Good day, Juanita,

Thank you for reaching out to Supersonic. Kindly note that we are looking into your query and we will get back to you with feedback.

Kind Regards,
Supersonic Team

Juanita J's updateReviewer Update

07 Oct 2023, 16:14

You are looking into the matter since Monday and are still unable to find a resolution. Thats pathetic to say the least and you still expect me to pay for a service you did not deliver.😡😡🤬🤬🤬🤬👹👹👹

Juanita J's update07 Oct 2023, 16:14

Reviewer Update

Supersonic 's replyOfficial

07 Oct 2023, 16:20

Hi Juanita, Your query has been escalated to our relevant department our support team will be in contact with you.

Supersonic 's reply07 Oct 2023, 16:20

Official

Hi Juanita, Your query has been escalated to our relevant department our support team will be in contact with you.