1 reviews | Active since Mar 2022
**** and month to Month Contact a joke
29 Nov 2022 at 09:04 Supersonic its a **** contract, its a month to month contract however when you cancel you are given round around about things you were not even aware, -first i must serve 1 month notice which i accepted -secondly it takes 1 month for them to call you to cancel after you have send an email to them for cancellation. -thirdly u are billed for another month on your account to pay because they are ****ming people for paying more even if you cancelled -fourthly when you log a call about the billing you are told that you must wait until 10 December for billing to be corrected - Lastly you must return the router and you will be charged for delivery however that was never communicated when subscripted the month to month contract Please also note that i wont pay for my 1 month notice until all the issue are resolved LM Ramadi
The above was done 2022 and today am receiving call that i have been handed to debt collector , and will be blacklisted , i have proof of correspondence between me and Supersonic and nothing was resolve they milking people's money and ruin their name by handing them to debt Collectors
Thank you for reaching out to Supersonic.
My sincere apologies for the frustration and inconvenience caused.
I have requested our billing department to investigate, and I will revert with feedback as soon as possible.Kind regards,AM
Thank you for reaching out to Supersonic.
My sincere apologies for the frustration and inconvenience caused.
I have requested our billing department to investigate, and I will revert with feedback as soon as possible.Kind regards,AM
After receiving the above response from Supersonic , i have not yet received any call or email regarding my issue
After receiving the above response from Supersonic , i have not yet received any call or email regarding my issue
The above is the SMS received after i was promised by AM above replying to my Review that they will investigate and revert back to me, to date i have not yet received any sort of communication from SUPERSONIC
The above is the SMS received after i was promised by AM above replying to my Review that they will investigate and revert back to me, to date i have not yet received any sort of communication from SUPERSONIC
