MR
Marvyn R
1 reviews | Active since Nov 2018
26 Aug 2021, 08:09
ALL THE BAD REVIEWS I SEE ABOUT THIS COMPANY NOW MAKES PERFECT SENSE!!!
Since 03 August 2021 till now the 26 August 2021 nothing has been done regarding my fibre lines constant packet loss I have spoken with multiple people with no resolve and them not caring about getting back to customers or communicating in any way. You literally have to beg over the phone or email and still they do not care in any way. ISP-531038 This is the 2nd query number I have received and still nothing being done. I'm at my whits end this is the worst service I have ever recieved...
Helpful (0)
Replies (4)0
Replies (4)
Supersonic 's replyOfficial
26 Aug 2021, 08:19Good morning thank you for contacting Supersonic Fiber, apologies for the inconveniences and delays caused, please hang in there while l look at your account.
Warm regards
SN
Warm regards
SN
Supersonic 's reply26 Aug 2021, 08:19
Official
Good morning thank you for contacting Supersonic Fiber, apologies for the inconveniences and delays caused, please hang in there while l look at your account.
Warm regards
SN
Warm regards
SN
MR
Marvyn R's updateReviewer Update
26 Aug 2021, 14:08Still no response since this morning?
MR
Marvyn R's update26 Aug 2021, 14:08
Reviewer Update
Still no response since this morning?
MR
Marvyn R's updateReviewer Update
26 Aug 2021, 18:24wow a whole day and still nothing. I have contacted Vumatel as well and they have already confirmed the problem is not on their side. Why are you as a company so inconsistent. You guys really dont care about customer satisfaction but are quick to let people to know when payment is due.
MR
Marvyn R's update26 Aug 2021, 18:24
Reviewer Update
wow a whole day and still nothing. I have contacted Vumatel as well and they have already confirmed the problem is not on their side. Why are you as a company so inconsistent. You guys really dont care about customer satisfaction but are quick to let people to know when payment is due.
MR
Marvyn R's updateReviewer Update
27 Aug 2021, 09:09Why am I still being ignored!!??? How much fighting does it take to actually get something done from you guys I mean it seems like this is how you run your company permanently because there is not one good review on hello peter
MR
Marvyn R's update27 Aug 2021, 09:09
Reviewer Update
Why am I still being ignored!!??? How much fighting does it take to actually get something done from you guys I mean it seems like this is how you run your company permanently because there is not one good review on hello peter