Airfibre always disconnected

I have been without internet for more than a week now…I watsapped so many times and was told a technician would be in touch. A week has never gone by with me having consistent internet..every week it’s the base node or something else. I work from home and this is absolutely unacceptable, I asked if I can get my money back for all the days I use my data and seriously thinking of a lawsuit for these ****mers, maybe teach them a good lesson . Do not even think about Airfibre with supersonic it will humble you and push you beyond your breaking point.