ZD
Zainab D
1 reviews | Active since Jun 2020
15 Apr 2021, 11:12
Ages to refund
Can supersonic please explain to me. Exactly what their refund department actually does every day??? Because I have called every 2nd day for past month and half to find out why my Fibre refund is taking THIS long!!!! I get told my case is with an agent but no one can tell me why that agent isn't processing it. I have now gotten my lawyers involved, end of story!! Please refund me by tomorrow!!!
Helpful (0)
Replies (2)0
Replies (2)
Supersonic 's replyOfficial
15 Apr 2021, 12:19Good afternoon Zainab,
We apologise for the delay and will contact you soon to resolve the issue.
Kind regards
Patience
We apologise for the delay and will contact you soon to resolve the issue.
Kind regards
Patience
Best regards,
Supersonic 's reply15 Apr 2021, 12:19
Official
Good afternoon Zainab,
We apologise for the delay and will contact you soon to resolve the issue.
Kind regards
Patience
We apologise for the delay and will contact you soon to resolve the issue.
Kind regards
Patience
Best regards,
Supersonic 's replyOfficial
15 Apr 2021, 12:21The delay on your refund is due to the process that requires the payment to be verified by Vuma first before Supersonic can refund. We apologize for the delay.
Kind regards
Patience
Kind regards
Patience
Best regards,
Supersonic 's reply15 Apr 2021, 12:21
Official
The delay on your refund is due to the process that requires the payment to be verified by Vuma first before Supersonic can refund. We apologize for the delay.
Kind regards
Patience
Kind regards
Patience
Best regards,