RP
Ronny P
1 reviews | Active since Aug 2020
25 Feb 2022, 11:53
Address *****
Supersonic has an active account of a client **********ly using my address .No address verification done and I’m left not being able to acces WiFi for my house.This has been going on from last year Oct .When I ask they say o have line on my address which is not the case .Im a pensioner and this is taking a toll on my health .Im disappointed at Supersonic and VUMAtel to let this go on for this long
Helpful (0)
Replies (8)0
Replies (8)
Supersonic 's replyOfficial
25 Feb 2022, 12:07Good day Ronny,
Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that I will be looking into this query and provide feedback.
Kind Regards,
LB
Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that I will be looking into this query and provide feedback.
Kind Regards,
LB
Best regards,
Supersonic 's reply25 Feb 2022, 12:07
Official
Good day Ronny,
Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that I will be looking into this query and provide feedback.
Kind Regards,
LB
Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that I will be looking into this query and provide feedback.
Kind Regards,
LB
Best regards,
RP
Ronny P's updateReviewer Update
25 Feb 2022, 12:11Please this has been going for long .
RP
Ronny P's update25 Feb 2022, 12:11
Reviewer Update
Please this has been going for long .
Supersonic 's replyOfficial
25 Feb 2022, 12:25Good day Ronny,
Please confirm your address for me.
Kind Regards,
LB
Please confirm your address for me.
Kind Regards,
LB
Best regards,
Supersonic 's reply25 Feb 2022, 12:25
Official
Good day Ronny,
Please confirm your address for me.
Kind Regards,
LB
Please confirm your address for me.
Kind Regards,
LB
Best regards,
RP
Ronny P's updateReviewer Update
25 Feb 2022, 12:36218 Nxasane street Dlamini ext 01
RP
Ronny P's update25 Feb 2022, 12:36
Reviewer Update
218 Nxasane street Dlamini ext 01
Supersonic 's replyOfficial
25 Feb 2022, 13:20Thank you.
Best regards,
Supersonic 's reply25 Feb 2022, 13:20
Official
Thank you.
Best regards,
Supersonic 's replyOfficial
25 Feb 2022, 13:48Good day Ronny,
I have escalated the matter to Vumatel to rectify.
Kind Regards
LB
I have escalated the matter to Vumatel to rectify.
Kind Regards
LB
Best regards,
Supersonic 's reply25 Feb 2022, 13:48
Official
Good day Ronny,
I have escalated the matter to Vumatel to rectify.
Kind Regards
LB
I have escalated the matter to Vumatel to rectify.
Kind Regards
LB
Best regards,
RP
Ronny P's updateReviewer Update
25 Feb 2022, 17:08How will I know that I can now apply for WiFi and won’t be rejected by any ISP due to my address being **********ly used by someone?
RP
Ronny P's update25 Feb 2022, 17:08
Reviewer Update
How will I know that I can now apply for WiFi and won’t be rejected by any ISP due to my address being **********ly used by someone?
Supersonic 's replyOfficial
25 Feb 2022, 17:12Good day Ronny,
Vumatel will let us when the line is cleared and i will notify you.
Kind Regards,
LB
Vumatel will let us when the line is cleared and i will notify you.
Kind Regards,
LB
Best regards,
Supersonic 's reply25 Feb 2022, 17:12
Official
Good day Ronny,
Vumatel will let us when the line is cleared and i will notify you.
Kind Regards,
LB
Vumatel will let us when the line is cleared and i will notify you.
Kind Regards,
LB
Best regards,