MP
Monty P

1 reviews | Active since May 2015

05 Feb 2021, 16:44

Activation of fibre line

I've ordered one of their fibre packages in the beginning of the year as I wanted to migrate to them. I've received the modem 2 weeks ago but they still haven't activated the line. I've beenphoning each day this week and they have promised that the coordinator will phone me but he has not. Can someone at Supersonic please resolve the issue?

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Replies (1)
Supersonic
Supersonic 's reply05 Feb 2021, 16:48
Official
Good day Monty, 

My sincere apology for the delays and the frustration and inconvenience caused. I will be in contact with the relevant departments to resolve the matter.

Kindest Regards,
Joshua