*********** Accounts Department - Funds not Allocated

On 9 March I paid for "On-The-Go" services, on the 22 March part of these funds had not been allocated so I queried it and was told it was merely an allocation issue which would be rectified. On 1 April I sent an email with all these details as well as informing them that the allocation had still not been done, nor had the upgrade. On 5 April, ANOTHER email was sent requesting resolution - NOT ANSWER, 6 April another email was sent with rea On d receipts (still not read or any response on previous emails). On 13th April I cancelled BECAUSE THE ACCOUNTS DEPARTMENT ARE BRAIN DEAD AND UNABLE TO ALLOCATE FUNDS OR EVEN REPLY TO AN EMAIL. Do not make use of this provider as you may as well use your cash for a provider who actually allocates your payments.