KZ
Kayise Z
1 reviews | Active since Jan 2017
06 Aug 2021, 16:01
Account suspended while they were paid. No internet for the whole day.
Internet suspended while the account is up to day. I called them and was made to hold for 10 minutes and still no help. Was told to send proof of payment, which i did and internet is still not working.
Helpful (0)
Replies (8)0
Replies (8)
Supersonic 's replyOfficial
06 Aug 2021, 16:22 Good day Kayise.
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query and I will assist.
Kind regards, Nonhlanhla
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query and I will assist.
Kind regards, Nonhlanhla
Supersonic 's reply06 Aug 2021, 16:22
Official
Good day Kayise.
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query and I will assist.
Kind regards, Nonhlanhla
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query and I will assist.
Kind regards, Nonhlanhla
KZ
Kayise Z's updateReviewer Update
06 Aug 2021, 16:28Thank Nonhlahla what is the next step? proof of payment was sent to your billing email address.
KZ
Kayise Z's update06 Aug 2021, 16:28
Reviewer Update
Thank Nonhlahla what is the next step? proof of payment was sent to your billing email address.
KZ
Kayise Z's updateReviewer Update
06 Aug 2021, 17:39Please read my previous email. my account is up to date I have emailed the proof of payments. go on your billing email or send me your email so that I can it again.
KZ
Kayise Z's update06 Aug 2021, 17:39
Reviewer Update
Please read my previous email. my account is up to date I have emailed the proof of payments. go on your billing email or send me your email so that I can it again.
KZ
Kayise Z's updateReviewer Update
06 Aug 2021, 18:03Email sent. thank you
KZ
Kayise Z's update06 Aug 2021, 18:03
Reviewer Update
Email sent. thank you
KZ
Kayise Z's updateReviewer Update
07 Aug 2021, 11:14How many more days should we wait to have the internet up and running. I mean you were paid on the 28th, where were these funds seating???
KZ
Kayise Z's update07 Aug 2021, 11:14
Reviewer Update
How many more days should we wait to have the internet up and running. I mean you were paid on the 28th, where were these funds seating???
KZ
Kayise Z's updateReviewer Update
07 Aug 2021, 12:06It is very funny and sad that I also work for a Fibre company and I had no choice but to use you because you fibere our complex. Your service suck!!!
KZ
Kayise Z's update07 Aug 2021, 12:06
Reviewer Update
It is very funny and sad that I also work for a Fibre company and I had no choice but to use you because you fibere our complex. Your service suck!!!
KZ
Kayise Z's updateReviewer Update
09 Sept 2021, 14:07Sent an email to Billing, Minnah and Patience on The 6th of September and up to date no one is coming with response
KZ
Kayise Z's update09 Sept 2021, 14:07
Reviewer Update
Sent an email to Billing, Minnah and Patience on The 6th of September and up to date no one is coming with response
KZ
Kayise Z's updateReviewer Update
10 Sept 2021, 16:02Does SuperSonic still operating? No response on emails.
KZ
Kayise Z's update10 Sept 2021, 16:02
Reviewer Update
Does SuperSonic still operating? No response on emails.