Account NOT being activated!!!!

I have signed up for supersonic fibre about a month ago after moving into my new home.

Line was already installed. Vumatel came out to install the fibre box on the 24th of May. Supersonic technician sent out to install router on the 26th of May. He advised there wasn't any internet and my account with them was not active.

Called the contact center and was advised it would be 24 to 48 hours for connection. I waited. Called back on Friday night and Saturday and was told it was being escalated. Called Monday the 31st of May was told my line is active but its showing offline and someone from their end needs to click a few buttons to make it active.

Tried calling today and was put on hold when asked to speak to a supervisor or manager and then my call was cut. So naturally the frustration has been building up.

I cannot work from home and im just being messed around without being given and solid response as to when I will be connected.

My name is Goolam Haniff and my account number is S***