Account No

Account No. S***. I am not happy with their services. The account has been suspended since 25 May 2021 and I made payment on the same day, transferred from my account. Another payment was made on 1st July 2021 via portal. Still my account is still suspended. See proof of payments. I called numerous times regarding this issue yesterday and this morning spending my own airtime, which I won't be compensated. The account divisions confirmed that they can only active it for few seconds and they can't even provide reference numbers for the calls I made. This is unacceptable. I cannot do my work now at home. I have been making payments every month since I joined your services and never skipped even a single payment. Your department had no right to suspend my account.