pN
pearl N

1 reviews | Active since Sept 2012

02 Nov 2022, 09:48

Account debited while i have credit account with supersonic

I have a credit account of R4,230 as at end of september, october i have been invoiced 17k which i do not know why, you have further debited my account this month, i have been trying to call, whatsapp, email, no response, i need clarity of this, what kind of account management is this?

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Replies (4)
Supersonic
Supersonic 's reply02 Nov 2022, 11:11
Official
Good day. An agent will contact you shortly.
Supersonic
Supersonic 's reply02 Nov 2022, 11:16
Official
Thank you for taking our call.
pN
pearl N's update08 Nov 2022, 15:30
Reviewer Update
you commited to contacting me yesterday being Monday with the confirmation of my account being fixed, no call no resolution, still when i contact i get passed from one agent to the next
pN
pearl N's update29 Nov 2022, 10:06
Reviewer Update
Is there a reason no one is contacting me, i call your contact centre and you number never goes through, you are affecting my budget, there is a reason i made an upfront payment, i want all my money back pelase, i want my account fixed as i do not owe you anything!!!!