Absolutely Zero regard for customers

I have now over a 14 day period called Supersonic each & every day and still they cannot get my connectivity sorted. This was after a premises relocation, which they had told me was all sorted 2 weeks prior to the actual move. I have messaged the MD, but nothing has come from that either. After speaking with some 15 different people & spending some 3 hours of my calls to Supersonic I am at a total loss as it seems nobody takes ownership or has any regard for service..Please call me & I'll gladly give you some of the names of the people that I have spoken with, none of which have come back to me nor resolve the issue as they said they would. I need to know if your company can get this sorted or if you are purely wanting clients to cancel with you?