Absolutely Shocking Service!!

I logged a call on the 23rd February to get my Supersonic wifi relocated to our new property. Today is the 18th March, and despite having escalated this over 6 times, and calling every single day to find out where we stand, Supersonic and Frogfoot have done absolutely nothing! I cannot believe that a company that knows that we are in a time when working from home has become compulsory for some, that they would not do everything in their power to offer a service that keeps people working. It is beyond shocking! My last HelloPeter review received a response from a "Joshua" who advised me that it would be resolved. Joshua - your service and that of your company and your partners Frog Foot is beyond appaling!