Absolutely Perthetic customer service from SUPERSONIC.

Item: Supersonic
Rating: 1
Author: shaamiel G

I app**** for fibre to be installed @my home just under a year ago, after repeatedly calling Supersonic to enquire when they are going to install the fibre for the past +-11months Im am still waiting on their *********** staff to call me to make arrangements to do the installation.

I ha e been using their "free to use FLTE" while waiting for my fibre line, now they are canceling the FLTE & trying to convince me that i should pay for the FLTE.

Helpful (0)

Replies (2)

Supersonic 's replyOfficial

10 Nov 2021, 11:50

Good day Shaamiel G
Thank you for reaching out to Supersonic, please note that i am following up with our projects team to assist with your query and i will be in touch with you.

Regards
SN

Supersonic 's reply10 Nov 2021, 11:50

Official

Good day Shaamiel G
Thank you for reaching out to Supersonic, please note that i am following up with our projects team to assist with your query and i will be in touch with you.

Regards
SN

shaamiel G's updateReviewer Update

10 Nov 2021, 15:24

Hi SN

No need to follow up, please have them cancel the line & forward me a confirmation of cancelation so I can have another service provider assist me with fibre.

Your assistance will be highly appreciated.

Regards
Shaamiel Gangat
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shaamiel G's update10 Nov 2021, 15:24

Reviewer Update