MM
Minah M

1 reviews | Active since Apr 2011

06 Jul 2021, 09:12

Absolutely Pathetic - would never use them

Absolutely the worse service and processes I have ever encountered. That say 7 - 14 working days to get set up, it’s been over 5 weeks and counting. Used over R700 trying to call them to get activated, you need to be prepared to hold for >15mins to get an answer each time. Every time there is a “small thing” that needs to be done by this team or that team. It’s as if it’s free. Absolutely pathetic

0
Replies (1)
Supersonic
Supersonic 's reply06 Jul 2021, 09:49
Official
Good day Minah M.

Thank you for reaching out to supersonic fibre. I am sincerely sorry for the frustration caused. We will follow up on your behalf and advise.

Kind regards.
Thando.