aA
angels A

1 reviews | Active since May 2016

05 Jun 2020, 14:06

Absolutely pathetic service

No answer on telephone number Cannot leave a message No reply on WhatsApp platform I am running a business from home and to get no information is pathetic. At least when Nepic was still our supplier we got answers! Take my money but give me the most horrific service I could ask for! Think twice if you want to acquire their product

0
Replies (3)
Supersonic
Supersonic 's reply05 Jun 2020, 15:47
Official
Hi Ronel, 

I have escalated your issue to a senior agent who will be in touch with you shortly. 

Regards,
Sandra 
aA
angels A's update05 Jun 2020, 20:05
Reviewer Update
It is 20:02 and no response from anyone.
Can you guys not at least post a message as there are wuite a lot of unhappiness even on your Facebook page.

No one contacted me so I now want answers.
I have deadlines and don’t have any time frame as to when our lines will be up again.

I am really not happy with this service and you might lose a lot of business because of your current Customer Service.

Unprofessional!!!!
aA
angels A's update05 Jun 2020, 20:05
Reviewer Update
Can anyone please tell us why we do not have connection in Ravenswood area?
Your WhatsApp service doesn’t work and I cannot get through on landline.
Just need answers please