CM
CLARISE M
1 reviews | Active since Jun 2014
29 Apr 2024, 08:49
ABSOLUTELY FUMING.
WORST SERVICE EVER!!!!
As i can see with all the hello peter complaints,
I've been waiting for more than a month for someone to get back to me regarding payment arrangements after YOU decided to cancel my debit order, Not getting feedback what so ever I decided to make an additional payment on my current payment as you guys clearly do not want money. yet to receive any call from supersonic whatsoever!!!!
now you want to terminate my internet effective immediately, yet no one on whatsapp can assist, no one on facebook can assist and I've been holding for 25 minutes! to get through to you.
absolutely useless! no client service whatsoever, even though I've been a client for 4 years.
NO ONE SHOULD EVER EVER EVER USE SUPERSONIC.
Helpful (0)
Replies (5)0
Replies (5)
Supersonic 's replyOfficial
30 Apr 2024, 13:49Good day, Clarise,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I will be doing a follow-up with our billing department, and I will revert with feedback as soon as possible.
Kind regards,
AM
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I will be doing a follow-up with our billing department, and I will revert with feedback as soon as possible.
Kind regards,
AM
Best regards,
Supersonic 's reply30 Apr 2024, 13:49
Official
Good day, Clarise,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I will be doing a follow-up with our billing department, and I will revert with feedback as soon as possible.
Kind regards,
AM
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I will be doing a follow-up with our billing department, and I will revert with feedback as soon as possible.
Kind regards,
AM
Best regards,
CM
CLARISE M's updateReviewer Update
30 Apr 2024, 15:37Good day, since the 8th of March no call back, was promised a call yesterday and again today, still no call.
CM
CLARISE M's update30 Apr 2024, 15:37
Reviewer Update
Good day, since the 8th of March no call back, was promised a call yesterday and again today, still no call.
CM
CLARISE M's updateReviewer Update
02 May 2024, 08:05Still no call back
CM
CLARISE M's update02 May 2024, 08:05
Reviewer Update
Still no call back
CM
CLARISE M's updateReviewer Update
03 May 2024, 11:15and guess what, still no call!
CM
CLARISE M's update03 May 2024, 11:15
Reviewer Update
and guess what, still no call!
CM
CLARISE M's updateReviewer Update
06 May 2024, 06:58Still no call!
CM
CLARISE M's update06 May 2024, 06:58
Reviewer Update
Still no call!