Absolute the worst ISP ever?

Item: Supersonic
Rating: 1
Author: Wayne F

Bonaero Park Ext. 3, Kempton Park has had constant interruptions or bad signal quality for the past 5 weeks and this is now beyond frustrating.

Your WhatsApp service is beyond useless let alone the call center.

I am paying R899 for an 20Mbps uninterrupted/uncapped and unshaped service

I have had a beter service from Telkom and that is saying alot?

Account S7032

Helpful (0)

Replies (2)

Supersonic 's replyOfficial

07 Apr 2020, 14:05

Hello Wayne,

Sorry to see that you are experiencing issues with your line speed. Please note that we are looking into it and an agent will be in touch ASAP to assist.

Regards,
Sandra

Supersonic 's reply07 Apr 2020, 14:05

Official

Hello Wayne,

Sorry to see that you are experiencing issues with your line speed. Please note that we are looking into it and an agent will be in touch ASAP to assist.

Regards,
Sandra

Wayne F's updateReviewer Update

11 Apr 2020, 12:31

Hello Sandra,

It is not the line speed, I loose the connection which is intermittent on a daily basis for the past six weeks.

I have contacted Vumatel, they said a reset and reconfiguration must be done.

Regards

Wayne F's update11 Apr 2020, 12:31

Reviewer Update