SM
Sibusile M

1 reviews | Active since Jul 2023

24 Jul 2023, 18:10

Absolute NONSENSE

Absolute NONSENSE!! I started using this company in May 2023, June they don't debt (mind you I signed countless debt order forms!) I inquire as to why they didn't debt, Consultant says they have and my account is still active as a result. Today (24 July 2023) receive one email telling me my account has been handed over to lawyers ! They didn't bother to call me, sms me or even at the very least disconnect their service and this is supposed to be prepaid !! Very disappointed and annoyed at this point! Imagine being handed over for wifi ! NONSENSE ! Talked to a consultant on whatsapp, Caslista, apologized non stop but how does that help me now? Credit report is going to the dogs and they don't give a care in the world ! Please don't subscribe to this nonsense.

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Replies (1)
Supersonic
Supersonic 's reply24 Jul 2023, 18:36
Official
Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team