KM
Kefilwe M
1 reviews | Active since Jun 2018
04 Aug 2022, 11:56
A very upset customer
I have been calling Vuma and Supersonic for over a month now. The call center staff including the managers are very *********** and good *****. How difficult can it be to reinstall a fibre. You guys are aware that your number is not a toll free number right? I can’t keep on calling you with my airtime almost everyday only to be **** to and be given poor service.
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Replies (2)0
Replies (2)
Supersonic 's replyOfficial
04 Aug 2022, 16:40Good day Kefilwe,
Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that I will be looking into this query and provide feedback.
Kind Regards,
LB
Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that I will be looking into this query and provide feedback.
Kind Regards,
LB
Supersonic 's reply04 Aug 2022, 16:40
Official
Good day Kefilwe,
Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that I will be looking into this query and provide feedback.
Kind Regards,
LB
Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that I will be looking into this query and provide feedback.
Kind Regards,
LB
Supersonic 's replyOfficial
05 Aug 2022, 11:32Thank you for contacting Supersonic , we apologize for the ordeal you have had. We will make sure to follow up. Kind regards Supersonic
Supersonic 's reply05 Aug 2022, 11:32
Official
Thank you for contacting Supersonic , we apologize for the ordeal you have had. We will make sure to follow up. Kind regards Supersonic