A trip to hell and back...

This company should honestly be closed down. The service is so pathetic it isn't even worth one star! So here's my story. I ordered ftth like 2 months back from this service provider. The service was great during the first month but after that it has just been nothing but a nightmare! I opted for the 28 day voucher option -which I now believe is a trap- but okay, I ordered that...the nightmare started when I had to get a second voucher. I called a million times to get the details of how I should make the payment then one of the agents told me to deposit it into their bank account which I did. Then next thing I'm told I shouldn't have payed it into the bank account and was given an easypay number. Guess what?!?! The easypay number didn't work. I called them about this and was sent from pillar to post until I was told I should rather move to a recurring package. I didn't want to but because I need the connection for school and work I agreed. I was then given a link to make payment which also didn't work and so I contact them again and guess what? My contract had been cancelled. By who? I don't know. I request an upgrade again because I need the connection right! My details are taken again and the conversation is ended abruptly. I start another conversation and I'm told I should wait 7 days. 7 days pass and I'm calling them. I'm calling them imagine...for feedback on the status of my upgrade and for a link. I'm told the issue has been resolved on their part so I should get feedback by the next day. The next day passes and I'm stuck calling them again...for the hundredth time... This time I'm told their PMO's or whatever are going to call me back. It's been two days and I'm still waiting... Oh and by the way I've left them a hundred messages on WhatsApp and about that *** email address forget it! It's an "unattended mailbox"...