LvZ
Liebner-Anthony van Zyl

1 reviews | Active since Nov 2013

27 Feb 2019, 18:27

A TASTE FOR WASTE

A TASTE FOR WASTE

NO POINT IN BEING A SUPERSONIC CLIENT ANYMORE. WITH CONSTANT CONNECTION DROPS EVERY AFTERNOON AND EVENING THE LAST TWEE WEEKS. NO POINT IN PHONING AND HEARING THE SAME PROCEDURES EVERY TIME!

THESE LAST TWO MONTHS HAD BEEN TERRIBLE. 78% DURING THE DAY WE EXPERIENCE DOWNTIME

TYPING THIS LETTER VIA 3G CONNECTION BECAUSE OF YOUR *HIT SERVICES!

0
Replies (3)
Supersonic
Supersonic 's reply27 Feb 2019, 18:59
Official
Hi Liebner-Anthony, sincere apology for the service that you have experienced, Please provide us your contact details and will get one of our consultant to call you. We will also forward your issue to our techie to investigate further. Thanks :)

LvZ
Liebner-Anthony van Zyl's update28 Feb 2019, 18:30
Reviewer Update
Thanks for looking into it. Unfortunately the problem still persists. The router's status shows connected but when running a speed test we get 0mb upload speeds and 0mb download speeds. Ping 998 and Jitter 2000.
Supersonic
Supersonic 's reply01 Mar 2019, 07:59
Official
We will be in touch first thing in the morning, and sort you out right away. Thanks :)