UC
Ursula C
1 reviews | Active since Jun 2011
03 Feb 2020, 09:37
A Novel Service Experience
To be honest I have not had the best experience with Supersonic in my attempt to move over to them as an ISP, however after much frustration (and the situation still not resolved) I do feel the need to acknowledge a true SERVICE PROVIDER, someone who understands service and trying to resolve issues... this person is Max Weiss of the helpdesk. Max managed to get me answers that I had been unable to get for 2 weeks dealing with others within Supersonic. If I do choose to move to Supersonic once the issue with previous ISP is resolved, it will be for one reason only, Max Wiess' service!
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Supersonic 's replyOfficial
03 Feb 2020, 16:53Good-day Ursula
Oh wow thanks so much for the positive feedback we really appreciate it, I will be sure to pass this on to Max management. He truly does care and does his best, thank you once again.
Bright regards,
The Supersonic Team
Oh wow thanks so much for the positive feedback we really appreciate it, I will be sure to pass this on to Max management. He truly does care and does his best, thank you once again.
Bright regards,
The Supersonic Team
Supersonic 's reply03 Feb 2020, 16:53
Official
Good-day Ursula
Oh wow thanks so much for the positive feedback we really appreciate it, I will be sure to pass this on to Max management. He truly does care and does his best, thank you once again.
Bright regards,
The Supersonic Team
Oh wow thanks so much for the positive feedback we really appreciate it, I will be sure to pass this on to Max management. He truly does care and does his best, thank you once again.
Bright regards,
The Supersonic Team