6 1/2 Days without Supersonic F-LTE service

My Supersonic F-LTE worked fine from the 1st of October 2019 to the 30th October. On the 31 the response became very slow minutes to open pages. 08:00 on the 1 st of November The service was still slow so I logged a call on Supersonic WhatsApp helpline.

This started a long process where the tried to find the fault on rooter on my side. Trying to convice them that nothing changed on my side and to look on their side did not help.

Eventually by Sunday afternoon they acknowledged that the problem might be on their side. Monday morning still no resolution and no response on WhatsApp. So by 14:00 I reverted back to Twtter and Facebook with a few comments to their posts.

Ah response again. Person very help full goes through WhatsApp thread tried something did not work. Say they are working on problem. From around 18:00 router which up to this time showed 5 bars of signal strengh and connected all the time, started to fluctuate be tween 5 bars and connected to 0 bars and disconnected.

Teusday moring get message still working on problem. It is now 17:00 new message they are still working.

Day 6, now being ignored again.

So tomorrow the cycle will start again.